We can assure you that if you are not satisfied with your order you have a full 30 day period to return the item. If your order is damaged or not the right item you can send it back to us, we can either replace it or issue you with a full refund once the item had been returned. 

If you have any complications you may send us an email. and we will get back too you within 24-48 hours.

We are sorry if you have had any complications and we are working as hard as we can too resolve these issues.

Many Thanks.

       PHOENIX.JEWELLERS